Talk to us

Here you will find information about how to get in touch with Arriva, including for lost property enquiries, the answers to your Frequently Asked Questions and details of our Online Survey.

• Contact us

  

  We'd love to hear from you, whether you have a compliment, a complaint or a question. Get in touch with Arriva here, and we'll get back to you as soon as we can.

• Ask us a question

  

  We've made it easier for you to find out things you want to know, with our new automated 'frequently asked questions' facility. Type in your query and we'll present you with answers. 

• Lost property

  

  What to do if you think you've lost something on the bus. Details of how to see if we've found it and how to get it back.

• Bus Users UK

  

  Bus Users UK represents bus passengers and you can become a member. They can also help out if you are not satisfied with the way we have dealt with a complaint you have made about our service.

• Online survey

  

  We always value and welcome your comments. Please take part in our online survey, and share your views with us.